Imagine slashing your phone bill while boosting your team’s productivity. Does this sound too good to be true? It’s not. It’s a reality that thousands of businesses are experiencing right now, thanks to cloud-based phone systems and cloud technology that have been transforming how companies communicate for years.
In this blog post, we’ll dive into the benefits of cloud based phone systems and show you why switching to one could be your best decision this year. Especially if you make the switch to Decibel.
Want to learn more about cloud communication technology and how it works? Check out our other blog!
The Biggest Benefits of Cloud Based Phone System Solutions
There are all kinds of advantages waiting for companies that choose to switch to a cloud phone system. But instead of spending an hour or more listing them all, we’ll focus on the biggest ones.
You Can Save Money, Big Time
One of the first things you’ll notice about a cloud based phone system is how much it can reduce costs.
Ditch the Hardware
Benefits of a cloud based phone system are numerous, but leading the way is the elimination of bulky, expensive hardware. Traditional phone systems require a lot of physical equipment—telephone lines, switches, and servers—which can clutter your office and cost a pretty penny.
With a cloud based system, everything is hosted in the cloud. You only need internet access and a device to make and receive calls thanks to VoIP (Voice over Internet Protocol) technology.
This shift simplifies your setup and reduces the overhead costs of purchasing and maintaining physical equipment and copper wiring.
Cut Maintenance Costs
Maintaining traditional phone systems can be a costly affair. From regular updates to fixing hardware issues, these systems often require dedicated IT support. On the other hand, a cloud based phone system is maintained by the provider. This means that updates, security patches, and other maintenance tasks are handled automatically, freeing up your IT team to help with new products or bigger technical projects.
Only Pay for What You Need
One of the most attractive aspects of cloud based business phone solutions is its cost-effectiveness and flexibility in pricing. Unlike traditional systems, where you might pay for a set number of lines or features regardless of your needs, cloud based systems offer scalable pricing models. You only pay for the services and features you actually use.
You Can Scale Your Business Phone Systems Without the Headache
Expanding your business should be exciting, not stressful, especially when updating your phone system. A cloud phone can give you that experience.
Grow with Ease
As your business expands, your phone system should be able to grow with it. Traditional phone systems can make scaling up cumbersome, often requiring additional hardware, complex installations, and new phone lines for each employee.
Cloud based phone systems, however, allow you to add new lines or users with just a few clicks. Whether you’re hiring new staff or opening a new office, scaling your phone system is straightforward and efficient.
Tailored to You
Every business has its quirks and unique needs. A cloud based phone system gets that. It’s not a one-size-fits-all deal. Instead, it offers customizable solutions that you can tweak to fit your specific needs. Whether you need special call-handling features or specific integrations, a cloud system from Decibel can adapt. As your business evolves, so does your phone system—keeping everything running smoothly and efficiently.
You Can Improve Your Efficiency in Just a Few Clicks
With a cloud phone system, improving your team’s productivity – and accessibility – is easier than ever.
Integrate with Everything
Efficiency is all about making things easier and faster. Cloud based phone systems excel at this by integrating with the tools you already use. For instance, many systems sync up with your CRM software, allowing you to make calls, log details, and access customer info without bouncing between different apps. This saves time and helps cut down on errors, making your team’s workday a little bit smoother.
Management Made Easy
Managing a traditional phone system can be a bit of a juggling act—different pieces of hardware, complex setups, and a lot of moving parts. Cloud based systems simplify this by giving you a unified communications “control panel” that’s accessible from any internet-connected device. From this one login, you can manage all your communication needs. This makes everything from adding new users to troubleshooting much easier, keeping your operations running like a well-oiled machine.
Plus, if you choose a business phone system from Decibel, you’ll be able to enjoy all kinds of advanced features without having to purchase any additional hardware.
Video conferencing? Included – no need for Zoom. Instant messaging? Included – say goodbye to paying for Slack. You can even send and receive texts from our platform.
This makes it even easier for your team to manage their corporate communications because they have one login, one system, and all the features.
Always Accessible
Remote work is here to stay, and cloud based phone systems are designed with that in mind. Whether your team is working from home, on the go, or in the office, they can easily stay connected. Thanks to VoIP phone systems, they can make and receive calls, check voicemails, and access call logs from anywhere with an internet connection. So, no matter where your team members are, they’re always in the loop and ready to stay productive.
Addressing Common Cloud Communication Systems Myths
While the benefits of cloud based phone systems are clear, some businesses still have reservations. Let’s address a few common myths and concerns that might be holding you back from making the switch.
Worried About Security? Rest Easy.
Cloud communication systems were created with security in mind. Providers like Decibel use top-notch encryption to protect your calls and data. Additionally, your information is stored in secure data centers with multiple physical and digital security layers.
In many cases, a cloud phone can actually offer better security than traditional on-site systems, which are more vulnerable to physical theft or damage.
Think Setup is a Hassle? It Won’t Be.
Most of the work is done remotely by your service provider, so you only need to connect your devices to the internet. In many cases, your new cloud phones can be up and running in a matter of hours, not days. And if you need any help, Decibel’s expert support team is always available to guide you through the process.
Concerned About Reliability? No Need.
This is a myth that couldn’t be further from the truth. Cloud providers typically offer high uptime guarantees, often around 99.99%, meaning your phone system is always available when you need it. Because the system operates over the internet, it’s also less susceptible to issues like power outages or hardware failures that can disrupt traditional systems.
Plus, with features like automatic backups and redundancy, your communication remains uninterrupted even in the rare event of an issue.
Take Your Communications from Good to Great with Decibel
Cloud based phone systems save money, help you scale, and make your team more efficient. What’s not to love? If you’re ready to experience these benefits for yourself, check out Decibel’s cloud based phone system!
Our solutions are designed to fit your business’s unique needs, making it easy to upgrade your communication infrastructure without the usual stresses. Contact the Decibel team today to discover how simple it is to upgrade your business communications.